Advocacy letter
When the figures disagree, the letter quotes those figures. You send it. We do not call the hospital for you.
The letter is available after a valid hospital bill has a discrepancy with an amount: a duplicate line, or a total that does not match the lines. The letter names those figures. It does not add charges that were not on the page.
You download it and you send it, by the patient portal, by mail, or by fax. We do not telephone the billing office for you. On the results page, after a review, there is a short call card you can read if you would rather phone them yourself. It uses the same figures.
If the lines and the printed total already agree, there is no letter to send. That is the accurate outcome, not a failed review.